FAQ/DISCLAIMERS
ARE THE GARMENT COMPONENTS SOLD SEPARATELY?
No. The H.E.A.T. ONE-LAYER is more than a combination of garments; it’s a system, it’s equipment, it’s science. The H.E.A.T. ONE-LAYER is a full-body heated system. All the arterial heating zones must be targeted to achieve thermal equilibrium. Therefore, we do not sell the top and bottom as separate pieces. (You will thank us later.)
WHAT’S INCLUDED IN MY ORDER?
Included in your order is the base layer top, the base layer bottom, 4 batteries, 2 chargers, and the kidney belt.
How do I know what size to order?
See the sizing page for proper body measurement and sizing. This is a compression garment and meant to fit snugly on the user. The H.E.A.T. ONE-LAYER achieves best results when the pads are in close contact with the body.
How do I size my over layers and additional outerwear
When choosing outwear, we recommend selecting a loose fitting garment, or one with stretch properties. Range of motion is the most dramatic at the hip and thigh area, therefore the difference in fit will impact your outwear pant fit the greatest.
The H.E.A.T. ONE-LAYER suit with batteries in place will increase your dimensions by the following.
RIBCAGE +1.5"
HIPS +1.5"
THIGH +1"
To ensure that your outerwear will fit properly over your H.E.A.T. ONE-LAYER suit, we recommend trying your outerwear on over your H.E.A.T. ONE-LAYER suit with the batteries inserted into the battery pockets prior to use.
Is it machine WASHABLE AND DRYABLE?
Yes, our gear is machine washable and dryable. Please refer to garment care instructions before washing and drying your garments.
WASH COLD, GENTLE CYCLE. TUMBLE DRY ON LOW HEAT. GARMENT SHOULD BE WASHED AND DRIED INSIDE THE INCLUDED MESH WASH BAG. DO NOT IRON THE SUIT COMPONENTS.
How long do the batteries last?
When all 4 batteries are fully charged the H.E.A.T. ONE-LAYER will run:
- Low setting: 8 hours
- Medium setting: 6 hours
- High setting: 4 hours
CAN I BRING MY CorePower™ BATTERIES ON AN AIRPLANE?
Our batteries are safe for travel on an airplane. However, due to FAA regulations, you must pack your batteries in your carry-on baggage. Please contact your airline for more specifics regarding air travel requirements.
Can I plug a different battery into my garment?
Never use a different battery or power source other than the H.E.A.T®. CorePower™ magnetic batteries developed specifically for the H.E.A.T.® line of heated garments.
WHERE CAN I BUY AN EXTRA OR NEW BATTERIES AND CHARGERS?
Additional batteries and chargers are available here:
How do I dispose of my batteries?
The H.E.A.T.® family loves and respects the great outdoors and our environment. That is why we have a CorePower™ recycle exchange program. If you send us your old CorePower™ battery, we will apply a 10% discount toward the purchase of its replacement.
Never discard lithium batteries in the trash. Instead, they must be recycled. Please refer to earth911.com to help find a recycling drop off in your area that recycles lithium-ion and lithium-polymer batteries.
HOW MANY BATTERY CHARGING CYCLES DOES CorePower™ HAVE?
Our Lithium Polymer cells are rated for 500 charging cycles.
HOW LONG DOES IT TAKE TO CHARGE CorePower™?
CorePower™ takes 6 hours to charge fully.
CAN YOU SWIM IN THE ONE-LAYER OR USE IT UNDER A WET SUIT?
While our suit is machine washable, we do not recommend submerging the suit for long periods of time. Avoid saltwater submersion altogether.
Can H.E.A.T. ONE-LAYER be worn under a dry suit or waders?
Yes, THE H.E.A.T. ONE-LAYER system can be worn under a dry suit or a wader for shallow-water activities like kayaking, fishing and fowl hunting.
IS ONE-LAYER SAFE TO OPERATE WHEN TRAVELING ON A PLANE?
H.E.A.T. ONE-LAYER is FCC certified and safe to operate on a plane, but it will be to the discretion of your airline whether or not they will allow you to connect your batteries and run the suit in flight. CorePower™ batteries must be stored in a carry-on bag. Most commercial airlines do not permit lithium batteries in checked luggage.